Support Before You Order

Make the inquiry specific

Send the storage requirement, preferred racking type and destination along with any floor plan or reference photographs. Clear information makes product comparisons and quotation review easier.

Review the proposed configuration

• Check bay dimensions and the number of shelf levels
• Confirm the stated capacity for the actual configuration
• Identify included panels, braces, retainers and accessories
• Agree packing, delivery destination and unloading arrangements

Coordinate delivery and handover

Delivery timing and installation support depend on the confirmed project. Review the packing list and site access requirements before dispatch, and arrange suitable people and equipment for unloading. A reference dispatch image does not establish a delivery-time guarantee.

Prepare for daily use

Keep the confirmed drawings and load information with the installation records. Check that components are complete before assembly and discuss any damage or mismatch before loading the racks.

Plan your storage project

Share a floor plan, item dimensions, maximum weight per level, number of levels and handling method. The final configuration and rated capacity must be confirmed for the selected dimensions and installation conditions.

Request a racking proposal · jianancangchu@163.com · +86 139 2929 8686